Dear Kim,

Thank you for putting your confidence in Sell Your Gold. We understand selling online may be unsettling, so we have made our process safe, simple, secure, and as worry free as possible.

Trust and security are crucial factors when sending your gold and jewelry in the mail, so your appraisal kit includes a FREE and insured FedEx shipping label that automatically insures your package up to $5,000.00. To arrange for additional insurance coverage, call us at (888) 465-3860.

Sell Your Gold is the most reputable company in the jewelry and precious metals industry, with the most 5 star reviews in the industry, and rated A+ by the BBB.

Our Best Price Guarantee will help assure you that you will always receive the best offer for your jewelry. We will beat any online competitors’ price or send you $100.00. If you are still not happy with our offer, we will send your items back free of charge. Your satisfaction is guaranteed!

Please follow the instructions below carefully to ensure the safe delivery of your items and quick payment.

Thank you again for choosing Sell Your Gold. If you have questions or concerns, please contact us at (888) 465-3860 or customerservice@sellyourgold.com Monday through Friday from 8AM to 6PM Eastern Time.

Package and Shipping Instructions

1. Package Your Items Securely:

• Simply place your items in a box or package. If needed, please use additional packing materials such as padded envelopes, bubble wrap, or tissue paper for added protection.
• Complete the Customer Return Card and place it and the Bonus Card in the package.
• Attach your pre-paid FedEx label to your package. No printer? No materials? No problem! FedEx provides materials and can print it for you.

2. Ship Us Your Items:

• Take your package to the nearest authorized staffed FedEx location. We have provided a list of nearby locations below, or call (888) 465-3860 to schedule a FREE FedEx home pickup.
• Remember to obtain a receipt and tracking number from a FedEx representative and save it until your transaction with us is complete.
• Only packages picked up by FedEx or dropped off at a staffed FedEx location are eligible for insurance coverage. A FedEx receipt must accompany any claim.

Nearby FedEx Locations

3. Track Your Items:

• Log in to your My Account at www.sellyourgold.com to track your items every step of the way.

4. Get Your Offer and Receive Payment:

• Once your items have arrived at our secure location, our team of experienced jewelers will evaluate your items and send you a same day, no risk, no obligation offer.
• Accept your offer and your payment will be issued the same day or decline your offer and your items will be returned at no charge.