Frequently Asked Questions


How long does it take?

The entire process can take less than 24 hours! That's right, you can request an Appraisal Kit and get paid in 24 hours.

At Sell Your Gold, we like to make it easy and fast. All you need to do is request the Appraisal Kit and send it in using the prepaid FedEx label. Once we receive your items, the process really speeds up. We promise to get you an appraisal the day we receive your items. Accept your offer and you can receive your money the next business day! That's service and that's only from Sell Your Gold.

Request An Appraisal Kit - The whole process starts with requesting an Appraisal Kit from Sell Your Gold. This simple, secure form takes less than a minute to complete. We gather only the necessary information needed to supply you with a free Appraisal Kit and a prepaid, insured FedEx shipping label for you to send us your items safely and securely.

Once you have requested an Appraisal Kit, you will be asked how you would like to receive your kit. For an expedited process, select the "Print" option to print your free, overnight, prepaid FedEx label. We even provide you with packaging instructions to ensure your items are safe and secure on their way to us.

For your convenience, we will always send you an Appraisal Kit by mail, which will arrive within 3-5 business days.

Ship Your Items - Securely package your items using the materials provided within your Appraisal Kit. Take your package to your nearest authorized FedEx® store, and ship your items using the prepaid label.

Same Day Appraisal - Once we receive your items, we will appraise your items - the same day! Our appraisal process requires testing your items for different precious metals. Please click here to learn more about what we are testing and how you are getting paid for your items.

Receive Your Offer - Once our appraisal is complete, we will send you a no risk, no obligation offer via email. Have any questions? Simply call Customer Service at (888) 465-3860. You have up to 48 hours to accept or decline your offer.

Get Paid - To accept or decline your offer, just click the link in your offer email. You may also accept or decline your offer by calling Customer Service at (888) 465-3860. When you accept your offer, please make sure you have selected the payment method that works best for you. Please click here to learn more about our payment options.

Remember, the entire process can take less than 24 hours! Get cash for your jewelry by requesting a free.

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