Frequently Asked Questions


How long does it take to get paid?

Here at Sell Your Gold we offer express options so you get paid fast! Payment is always issued within 24 hours.* However, depending on how you opt to receive your cash it could take up to 5-6 days. Choose the option that works best for you. We offer payment by company check, direct deposit or PayPal®. Selecting PayPal® generally ensures fastest payment.

You may select your payment method with your My Account on or by including your information on the Customer Return Card included in your Appraisal kit.

Here is some information on our different payment options:

PayPal® - Is one of the world's largest online payment systems that allows money transfers electronically versus checks and money orders. It's safe, secure, and convenient. We typically see that this is also the fastest avenue to get your money in as quick as 24 hours! Please make sure to provide your email address associated with your account when sending in your items.

ACH/Direct Deposit - Is a network that allows the transfer of information from our bank account to yours. This is the second fastest method for receiving payment, which will go directly into your bank account. To use this method, please supply us with your bank routing number, which can be provided by including a voided check along with your Customer Return Card with your items. With this payment method, you should expect to receive payment within 3-5 business days.

Check - Our last options and default payment method is via company check. This check can be deposited in any personal account. Due to the process of cutting the check and then mailing it to you it can take up to 5-6 business days for you to receive your payment.

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